Privacy Policy

Introduction

Metacircles Technologies Private Limited, operating Hype Collective at hype-collective.com ("we", "us"), respects your privacy. This policy explains what personal information we collect, how we use it, and the choices you have. It is published in accordance with the Information Technology Act, 2000 and applicable data-protection rules in India.

Information We Collect
  • Identity & contact data: name, email, phone number, billing and shipping address.
  • Order data: products purchased, order value and transaction history.
  • Payment data: processed by secure gateways; we do not store full card numbers.
  • Technical data: IP address, device, browser and usage information collected via cookies.
How We Use Your Information
  • To process, ship and support your orders.
  • To communicate order updates and respond to queries.
  • To prevent fraud and secure the platform.
  • To improve our products, website and service.
  • To send marketing communications where you have consented (you can opt out any time).
Cookies & Tracking

We use cookies and similar technologies to keep the site functioning, remember your preferences, analyse traffic and personalise your experience. You can control cookies through your browser settings, though disabling them may affect site functionality.

Sharing & Disclosure

We do not sell your personal data. We share it only with:

  • Logistics and courier partners to deliver your orders.
  • Payment processors to complete transactions.
  • Service providers who support our operations under confidentiality obligations.
  • Authorities where required by law.
Data Retention

We retain personal information only as long as necessary to fulfil the purposes described here, including legal, accounting and reporting requirements, after which it is securely deleted or anonymised.

Data Security

We apply reasonable technical and organisational safeguards to protect your information against unauthorised access, alteration or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Subject to applicable law, you may request access to, correction or deletion of your personal data, and withdraw consent for marketing. To exercise these rights, email info@hype-collective.com. We may verify your identity before acting on a request.

Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing information.

Children's Privacy

Our services are intended for users aged 18 and above. We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. The current version on hype-collective.com governs our practices. Please review this page periodically for changes.

Grievance Officer & Contact

For any privacy concern or grievance, contact us at info@hype-collective.com or write to Metacircles Technologies Private Limited, Plot no. 9, 4 Bay, Institutional Area, Sector 32, Gurugram, Haryana - 122001. We will address your concern within the timelines prescribed under applicable law.