Shipping

Hype Collective (hype-collective.com) is operated by Metacircles Technologies Private Limited. GSTIN: 06AARCM2647M1ZV. Registered office: Plot no. 9, 4 Bay, Institutional Area, Sector 32, Gurugram, Haryana - 122001. This policy explains how your order is processed, dispatched and delivered.

Orders are processed within 1 business day of confirmation. Once confirmed, dispatch follows the method shown on the product page:

• Next Day: shipped the next business day after confirmation.
• 3–5 Days: shipped within 3 to 5 business days.
• 18–20 Days: shipped within 18 to 20 business days for sourced-to-order items.

These timelines refer to dispatch, not final delivery.

After dispatch, delivery typically takes a few additional business days depending on your location and the courier. Metro locations are usually faster than remote or non-serviceable pin codes. Estimated timelines are indicative and not guaranteed.

Shipping charges, if any, are calculated and displayed at checkout before you pay, based on the order value, weight and destination. Any applicable charges are shown transparently — there are no hidden fees added after purchase.

Once your order ships, we share a tracking link and courier details by email/SMS. You can use it to follow your shipment. If tracking does not update for an unusually long period, contact us and we will investigate with the courier.

We ship through reputed third-party courier partners. Serviceability depends on the delivery pin code. If your area is not serviceable, we will contact you to arrange an alternative or issue a refund for the affected item.

Delivery may be delayed due to events beyond our control — weather, strikes, regional restrictions, courier backlogs or incorrect/incomplete addresses. We are not liable for such delays but will assist you in tracking and resolving the shipment.

If a shipment is returned to us undelivered because of an incorrect address, repeated unavailability, or refusal to accept, we will contact you to re-ship (re-shipping charges may apply) or process an eligible refund after deducting applicable costs.

For any shipping or delivery query, email info@hype-collective.com with your order number and we will assist you promptly.