Scope
This Privacy Policy applies to people who visit Hype Collective, place orders, create accounts, submit contact forms, interact with our marketplace, or communicate with our support team.
Data
Privacy Policy
How Hype Collective collects, uses, stores, shares, and protects personal data across its commerce and marketplace experience.
Data we collect
We collect data needed to operate the store and complete customer requests. This may include name, email, phone number, shipping and billing address, order history, product preferences, payment status, support messages, device information, cookies, analytics events, and fraud-prevention signals.
How we use data
- To process orders, payments, deliveries, returns, and customer support.
- To verify authenticity, stock, fraud risk, and marketplace fulfilment.
- To improve product discovery, site performance, merchandising, and customer experience.
- To send transactional messages and optional marketing where permitted.
Sharing and processors
We may share limited information with payment gateways, courier partners, Shopify, analytics tools, fraud-prevention services, marketplace partners, and professional advisors where required to operate the business, comply with law, or fulfil your order.
Cookies and analytics
Cookies and similar technologies help keep carts working, remember preferences, measure traffic, detect abuse, and improve merchandising. You can manage cookies through your browser settings, though some store features may not work correctly if essential cookies are disabled.
Your rights and contact
You can ask us to access, correct, update, or delete eligible personal data, or withdraw marketing consent where applicable. Write to support@hype-collective.com with your request and verification details.